The Fearless Entrepreneur

Fearless (1993 film)

Image via Wikipedia

I have a new client, Andy. He is my ideal client because of only 1 thing–he is fearless.  In our first meeting, I gave him a laundry list of a million things to do. Most of them were against his nature, uncomfortable and never before tried things. Things like creating his own video and changing his website and picking a specific niche and cold calling strangers and setting up a webinar and the list goes on and on and on. Well, he had it all done in less than a week.

Here’s his first ever call prep form for which he has given me permission to share (call prep form is something clients fill out before each coaching call together). I remind you that the below was sent after only our first 1 hour session together!! Continue reading

Doing the hard thing to grow your small business

Audre Lorde

Audre Lorde (Photo credit: K. Kendall)

Every Monday, I drop off my 2 year old at a nursery play program for speech delayed toddlers (which he is). He screams and cries even before we get there and it is excruciating to take him there and to let him go for 2 hours while I wait outside the door, hearing his cries.

The third time this happened, I asked the director of the program why I should continue to put both my son and I through this weekly torture. She smiled and gently said “you are giving him a gift by bringing him here. Here, he learns how to adapt and be more sociable. This is a strength for him and only you can help him get that.” She then suggested that I move to a waiting area on another floor to avoid hearing the screaming.

I installed myself there in trepidation and looked up on the wall as I was waiting. A picture of an African American woman’s face was on the poster with this quote:

When I dare to be powerful – to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.
Audre Lorde- author, poet, human rights activist in the ‘50s

And wow, did that ever bring it all together for me. I am constantly thinking about my clients and the hard things I ask them to do each and every day. Like public speaking in front of people, like asking for the sale, like changing their sales strategy. I know it’s as excruciatingly difficult for them as leaving my son screaming for 2 hours every week.

But I also know that my clients were born with a gift that only they can give to the world in their own unique way and by letting their fears keep them back, they are not able to realize their vision of serving others.

So I ask you, the small business owner to look at what you’ve been afraid of doing and I ask you to dare to be powerful in the service of your vision-whatever that might mean for you.

With kindness as always,
Chala

Speednetwork much?

Here is my virgin run on a video blog (screencapture not flattering!) about my virgin run on my speednetworking. A week of firsts! Whew..
If you’ve ever wondered what it’s like to speednetwork, here’s my short take on it. Can you spell sweaty?
With Kindness as always,
Chala

Niche-Phobia getting you down?

High Anxiety
 

Experiencing High Anxiety when you think about picking a Niche? What exactly is Niche-Phobia, you ask? It’s when you start sweating from every orifice once someone tells you that to get more clients, you need to market to one specific client group (e.g. overworked IT professionals) and offer only one product or service (e.g. Work-life balance coaching). Sound familiar?
The concept of niching is very well-known and highly touted by not just me (see my previous post on this http://coachtactics.com/2011/10/14/e-zine-volume7-%e2%80%9cwhat-exactly-is-it-that-you-do%e2%80%9d/ ) but by all business and marketing experts.
So why is it that I run across Niche-Phobia (coined so cleverly by a very smart client of mine this week) as almost the biggest problem of start-ups?
Here are some of my thoughts on this…

Continue reading

Chala update 2012

I hope this letter finds you well! 2011 was a really interesting and wonderful year for me.  As you may have already heard (probably from me!) I left my 20 year marketing career and 7 year beloved job at BIC and launched my coaching business full time last August and the year has flown by!

I’m proud to say that things are going very well and want to take a minute to update you.  Just to brag a little, I am also including testimonials from several of my clients who have become ‘raving fans’.  After doing numerous workshops and keynotes in the realm of Leadership Coaching, I was shocked to find that most of my clients were interested in my marketing background and were coming to me for help in branding their businesses to get more clients!

Most recently, I’ve started offering Marketing Small Business workshops called “Attract not Attack…a gentle way to get clients”. The feedback has been fabulous. The processes and principles I speak about in the workshops are the same processes that I use with my one-to-one coaching clients.

Motivated solo and small business owners who are not sure how to even begin to market themselves come to me feeling overwhelmed, frustrated and drained. Helping them to get very clear on their goals and to identify their strengths as they move forward in the direction that is right for them are two of the important pieces that I guide my clients through. One of my goals is to help them get energized, inspired and see new levels of success, and of course the most important thing is that I help them achieve the BIG business goals they have identified. Read the attached page to read about their results. Continue reading

Coaching without trust

Professor Stephen R. Covey

Stephen R. Covey

Ever try to coach someone who didn’t trust you? How far did that get? How about when someone you didn’t trust tried to coach you? Felt awful right?

As Stephen Covey says “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the founding principle that holds all relationships.”

When I think about a person who I trust at work, I think about my colleague Michael who I had the pleasure of working with in the same department, leading different divisions of products for 7 long years.

Here are the reasons why I trust him and why anybody who works with you would trust you: Continue reading

How to have the “ugly” performance conversation

Do you remember something called the ‘Bell Curve’ from your school days? When applied to work performance, it basically means that most people (68%) are in the middle and have average quality of work while 16% are high performers and naturally the other 16% are low performers.

“We fire all our low 16%” laughingly said a friend who owns a successful mid sized company. I knew what he meant because some work cultures have little resources to waste on investing in low performers to get them to become average. Don’t you wish you worked for him?

I’ve long been singing the praises of the use of coaching skills to develop leaders such as intentional listening, questioning and acknowledging skills but what do we use for those average and low performers?

In my workshops, I teach managers about a tool called DIRECT (a pretty acronym for an ugly conversation). DIRECT is used in performance management conversations where an expectation is not being met and needs to change. Continue reading